Warranty Policy :

Fly Racing India provides a warranty on every item we sell. Please remember that the warranty specifically covers manufacturing defects only. Each product is covered against any manufacturing defect and comes with a warranty of 5 years from the date of purchase.

PROCEDURE FOR WARRANTY CLAIM:

All Fly Racing products approved for a warranty claim will be repaired or replaced by the company. Our aim is to examine each claim on an individual basis and work with the customer towards resolving the claim in a mutually. If the product is not available or discontinued, we will provide other alternative model for you. There will be no refund if the product is not available. The replacement will be done if the product is in stock.

The original invoice of the product issued by an authorized reseller/dealer must accompany the warranty claim.
Products purchased less than the MRP under offers or discounts will not be covered under warranty.
You may approach the reseller or dealer for assistance or mail the Company directly at support@millionrides.com
You can’t claim without valid invoices. Warranty claims can be done only at our Pune service center.

Details to be mentioned in the email are as follows:
1) Customer Name
2) Purchase Date
3) Description with images
4) Scanned copy of Invoice/Bill
You are requested to ship the replacement of the products to Million Rides address.

For Warranty Claim form click Below :

https://www.flyracing.com/warranty-policy/

Warranty Policy :

PowerSports offers a warranty against manufacturing defects on most products. The warranty period will be considered from the date of purchase by the customer. Please find below the warranty period for the various products sold by us.

Helmets – 2 yrs 
Apparel – 6 months
Boots – 6 months
Accessories are not covered under warranty.
For the Warranty Claim click Below :

https://powersports.in/pages/warranty-activation

Warranty Policy :

www.ls2helmetsindia.com provides a warranty on every helmet it sells, provided as below:- 

Warranty of one year only from the date of purchase for manufacturing defect on shell only.
Warranty claim MUST be accompanied by the tax invoice.
Products purchased less than the MRP under offers or discounts will not be covered under warranty.
Claims without valid invoices will not be entertained.
Liability is limited to the shell repairs and not to any movable parts of the helmet, hinges, air vents, visors, electronics, gauges, adjusters, peeks, pin locks, any interiors etc.
The company retains the right to reject any claim at its sole discretion.
Products that are not purchased from online from www.ls2helmetsindia.com will not be eligible for a warranty claim.

Exclusions:

Warranty is limited to manufacturing defects only. www.ls2helmetsindia.com cannot be held responsible for problems occurring due to the following reasons:

An accident or a fall
Any customization or a technical modification made by the user (paints, glue, adhesives, screws, etc)
Application of/contact with harmful chemical products (including methylated spirits on the visor treatments), or an intense heat source.
Lack of maintenance and care.
Usage under abnormal conditions (eg. underwater)
Paint fade due to prolonged exposure to sunlight/UV light, particularly for highviz and bright colors.
Damage to paint due to usage.
Ageing/damage/cracks of inner fabrics/liner due to usage.
Damage to inner fabrics due to contact with water.
Helmet beading coming off due to usage.
Scratching and marks on the visor & external parts.
Damage to the UV coating on the visor due to usage.
Color chipping on the eps.
Also, subjective concerns related to the use of helmet such as comfort, size, wind noise, whistling noise, padding noise, aerodynamics, fit, etc will not be considered as defects under warranty.

Our address:
Laxmi Automobiles
376/377, Nana Peth,
Sant Kabir Chowk,
Opp Modern Bakery,
Pune – 411 002. Maharashtra. India.

Warranty Policy :

Wroom Gears’ warranty covers manufacturing defects within specified periods. Claims require clear product images, original invoice, meeting criteria, and within the warranty timeframe. It excludes wear, misuse, alterations, and personalization damages. Liability is limited to repair or store credit matching the original MRP. Reverse pickups for valid claims within 15 days are attempted; if not possible, customer-shipped items are compensated up to a defined maximum. Post 15 days, customer bears return costs. Verified claims lead to repairs or credit issuance for unsafe-to-repair items. Credit usage is time-bound on wroom.co.in. No cash refunds are given. Terms are binding upon purchase and subject to change without notice.

Return Policy :

Returns will be accepted within 3 days of delivery, provided the product is unused. Send us the order details and the reason for return on WhatsApp (9790929474).
In case of any manufacturing defect, send us a picture of the defect on WhatsApp (9790929474) or send a mail to treknridegear@gmail.com and we shall revert to you.
The buyer will have to make their own arrangements to send back the item. Please make sure the item is well packed in order to avoid any damage in transit. You may use any local courier or postal service to send the item back to us.
In case of a manufacturing defect, we shall refund the return shipping charges of not more than Rs.500.
After the dispatch, please send us a mail to treknridegear@gmail.com with the tracking details and order id. Please also mention if you are looking to get a replacement or refund. If opting for a refund, please include your account details also in the mail.
Refund/ replacement shall be processed after we receive the item back, provided it is unused.
If the order payment was done by credit/ debit card, the refund will be after deducting 2% of bank charges.
Address for return:
Trek N Ride
2/116, Thalambur Main Road,
Kaaranai, Chennai 600130
Ph: 9790929474

Warranty Policy :

This Limited Warranty applies to physical goods, and only for physical goods purchased from Yellowfin Gears or its authorized sellers and distributors.

What does this Limited Warranty cover?

The Warranty covers any defects in material or workmanship under normal use during the Warranty Period. The decision of repair or replacement is at Yellowfin Gears’ discretion.

If any part is no longer available (e.g. a particular colour variation), Yellowfin Gears will replace it with a functional close alternative.

Warranty Period

The Warranty Period for Goods purchased from Yellowfin Gears is between 3 to 18 months from the date of purchase. All products have a different, but reasonable Warranty Period. Please refer to the respective product page for more information.

What isn’t covered under this Limited Warranty?

Warranty may be voided for any product damaged due to negligent or faulty use, alteration, maintenance, storage, or handling by the user. The warranty applies to the original purchaser and may not be transferred.

Yellowfin Gears’ Warranty does not cover –

Conditions and/or malfunctions and/or damage not resulting from defects in material or workmanship. Such Warranty exclusions include, but are not limited to –Normal wear and tear, including parts that might wear out over time (e.g. fuse, belt, batteries, Cushion Pads, Zip, Screws, and other parts of the product).
Accidental damage
Damages caused by but not limited to negligent or faulty use, careless operation, or not following the recommended procedure of maintenance.
Damages during transit, due to weather, electrical outages or power surges.
Damages caused by:Use of a product of Yellowfin Gears for anything other than recommended purposes in the country in which it was purchased.
Use of parts not assembled or installed in accordance with the product fitment.
Use of parts which are not Yellowfin Gears genuine components.
Faulty assembly or installation on part of the original buyer or its authorized agents.
The warranty will be void in case the repairs or alterations are carried out by parties other than Yellowfin Gears or its authorized agents.
Failure of electronic part such as LED, Charger IC, Switch, Fuse etc as its mostly dependant of input current fluctuations. 

Warranty: Terms and Conditions

The Terms and Conditions of the Limited Warranty provided by Yellowfin Gears are as follows:

The Limited Warranty becomes effective at the date of purchase or the date of delivery, if the latter is on a different date.
You must register your Warranty by scanning the QR code provided with the product in the package or through the Website URL sent via email upon purchase of a product, and filling the required information in the online form after purchase from Yellowfin Gears.
All the replaced parts under this Limited Warranty will, at the time of discharge of the service, become the property of Yellowfin Gears.
The repair or replacement of your gear under Warranty will not extend the period of the Warranty.
All Warranty Claims must be accompanied by proof of purchase.
The Original Purchaser is responsible for shipping charges of any part or product returned. Yellowfin Gears will bear the shipping charges for delivering of any part or product, repaired or new to the Original purchaser.

When does the warranty become effective?

A Yellowfin Gears warranty becomes effective from the date of purchase or delivery of your gear, whichever is later.

Return Policy :

Thanks for purchasing our products at crank1performance.com operated by Sachdeva International.

We do not offer any refunds, however if a genuine manufacturing defect is found we replace it with a new one. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your replacement. If there is no authorized dealer in your area, you can courier us your battery and we will, give you a replacement for that within 2 day after the inspection is completed on our end.

If the product is damaged in any way, or you have informed us about the return after the warranty period, you will not be eligible for any replacement.

A battery can only be replaced once in its lifetime only if a genuine manufacturing defect is found.

If anything is unclear or you have more questions feel free to contact our customer support team at info@crank1performance.com

Warranty Policy :

As we are very much committed to our customers, RRgear provide a warranty on every item we sell. We provide 1 year warranty against manufacturing defects for helmets and 6 months warranty against manufacturing defects for riding Apparels and Luggage bags, Please remember that the warranty specifically covers manufacturing defects only.

The warranty excludes damages from accidents, customization, chemicals, aging, normal wear, and tear, among other factors. Cosmetic flaws found at purchase aren’t covered. Warranty claims require the original invoice from an authorized dealer. Discounted products below MRP aren’t eligible. Contact info@rrgear.in with purchase details before claiming. Approved claims lead to repair, replacement, or an alternative model if the item is unavailable, without refunds. Replacement occurs if the product is in stock. Customers handle shipping to RRgear. Submit details and proof of purchase before sending claims for assessment and resolution.

Details to be mentioned in the email are as follows:
1) Customer Name
2) Purchase Date
3) Description with images
4) Scanned copy of Invoice/Bill.

Please Note: Any items sent to us under warranty claim must be cleaned and in hygiene condition for inspection  

 

Return Policy :

Steelbird accepts total responsibility to deliver maximum satisfaction with any product you have ordered from us. In case you are dissatisfied with any Steelbird product you have purchased, we assure to accept returns within 9 days as per following norms:

Damaged / Defective:
Just in case, any Steelbird product you have ordered is not received in perfect condition and turns out to be damaged, defective, or different from order placed by you, it may be returned.

For a refund or an exchange of the product within 9 days from the date on which these goods are delivered, it must fulfill following requirements:
The product must be unused, in the same condition while you received it, in its original packaging with original tags. Please note that products damaged at the time of use do not qualify for a refund or replacement from Steelbird.

We recommend you to not accept delivery of any item whose outer packaging is damaged or tampered. Please feel free to contact customer service, if you open the packaging and discover that the item is damaged. In case we are unable to replace the damaged / defective product, we will refund your money.

In case of return you have to return through third party courier and you have borne the return fees.

 

Warranty Policy :

We provide warranty on most of our products and advise the customer to refer to the product’s user manual or label to know more about the specific warranty that is applicable to the product
Warranty typically covers the following:

Manufacturing defects
Damaged packaging when received by the customer. In such case, the customer should not open the package and share the images and videos of the damaged package. Any attempt to open the damaged package will void the warranty
Warranty does not cover anything other than the ones mentioned in point #2
Customer must note that the product returned under warranty period will first undergo a thorough inspection by our technical team. If it is established that it is indeed a manufacturing defect, attempt will be made to repair the product and return the same to the customer. We may also send a new unit, if option to repair is ruled out by our team internally. The decision will however solely rest with us and with no one else. Should the customer insist on a refund, the same may be considered on the following conditions:

The product returned is undamaged and not tampered with
Refund will be paid through UPI or Bank Account details shared and after deducting any incidental costs, if any
Refund will be paid to the customer’s account only and it is not transferrable
If there is any product related issue post the expiry of the warranty period, the customer is advised to contact us (through “Contact Us” section on the website). Usually, we would ask the customer to send back the product for inspection and repair. If the product can be repaired, the same will be done and then shipped back to the customer. Please note, the entire cost of inbound and outbound shipment, as well as the cost of repair will need to be borne by the customer

You may fill the form to claim your warranty

For the Warranty Claim form click Below :

https://www.trykagears.com/contact-4

Warranty Policy :

Vesrah Co., Inc. warranty their products against material/workmanship defects for one year from purchase, excluding damage from misuse, neglect, or improper maintenance. Rust/corrosion damage isn’t covered. Incorrect usage voids the warranty. Defective products are replaced with Vesrah items; return shipping is the customer’s responsibility. Vesrah disclaims implied warranties, excluding commercial use, and limiting liability to product replacement. No liability for indirect or consequential damages is assumed. This warranty offers specific legal rights and additional rights varying by state. Some jurisdictions may not allow certain limitations on liability, impacting the applicability of these terms.

Warranty Policy :

Portronics’ warranty covers genuine products in India for the first purchaser with a supporting invoice, as per specified usage conditions. Repair/replacement is done at service centers; physical damage, unauthorized repairs, non-standard accessories void the warranty. Shipping costs for service are borne by the customer. Replacement is allowed within 7 days for defects/damages confirmed within 24 hours of receipt. Cancelled orders must not have initiated shipping. Returns are accepted within 7 days for manufacturing defects, provided the item is unused and in original condition.

For inquiries, contact Customer Service at 9555 245 245 or help@portronics.com between 10 am-6 pm Mon-Sat.

 

Warranty Policy :

For the Warranty Claim form click Below :

https://www.motokonnect.com/warranty

 

Warranty Policy :

BIKERATTI ABSOLUTE WARRANTY :
BIKERATTI products come with an absolute warranty; we stand behind the quality and craftsmanship of all our products. Our warranty is valid for 2 years from the date of purchase, only when the products have been purchased from a Bikeratti Authorized Dealer.

At Bikeratti we understand the fast, adventurous and unpredictable turns of motorcycling and therefore in case of a defect in the product due to material or workmanship we will exchange or repair at our discretion. If the product cannot be repaired or exchanged, it will be returned to you with a letter of explanation. However, Absolute Warranty doesn’t cover damages caused due to abuse, normal wear and tear, accidental damage, and cosmetic damages that do not affect the functionality of the products (such as scratches or stained fabrics). Armour range such as D3O armours and insoles are excluded from Absolute Warranty.

The Absolute Warranty is to assure you that Bikeratti products are engineered and manufactured by the best.

ABSOLUTE WARRANTY CLAIM :
For products purchased from an authorised Bikeratti reseller, you must present warranty claim to the reseller you purchased the product from. For e-purchases, you can write to us at ride@bikeratti.com. It is required to present your proof of purchase when claiming for Bikeratti Absolute Warranty. In order to get the most out of our services, make sure you carry out all your Bikeratti product purchases from a Bikeratti Authorised Reseller only. Items purchased through any unauthorised network will not be eligible for any warranty claims or company services.

Warranty Policy :

EBC Brakes warranty covers material/workmanship defects for automotive disc brake pads & rotors for 6-12 months/10,000 miles highway use. Excludes racing/competition use, brake noise, wear/tear. Installation must meet standards. Motorcycle products have similar terms, limited warranties, and require proof of purchase for claims, excluding race use.

A proof of purchase receipt showing the date of purchase and mileage installed, endorsed by an independent mechanic who fitted the parts or a store staff member who sold you the parts will be required to be returned with all of the products purchased. To enable your vehicle to be used whilst your warranty claim is considered, should you need to purchase replacement parts this must be done by purchasing the parts from EBC themselves.

In the event of a successful compensation award, we will refund the credit card that you used to buy the replacement parts in full or part depending on the nature of the claim. EBC Brakes reserves the right to make full or partial compensation at its sole discretion depending upon the condition and mileage used of the returned suspect parts. For example, if you have used the product for several thousand miles and the defect is noticed, only a partial compensation may be offered.

Return Policy :

Order once placed CANNOT be returned. In case of a genuine issue, we will take a call on a case-to-case basis.
Orders once placed cannot be cancelled especially after dispatch.

Warranty Policy :

  • Get In Touch
  • 1800-258-7555 (Toll Free)
  • +91 8870614593
  • Monday to Saturday
  • ( 9:00 AM to 6:00 PM)
  • acc.onlinesupport@tvsmotor.com

Warranty Policy :

All the products sold on our website are genuine. Standard warranty as promised by brands (Alpinestars 3 Months & DSG 6 Months) is applicable.
– Warranty terms and conditions are subject to change by the manufacturer/official distributors without prior intimation. To confirm the final warranty & other terms and conditions kindly get in touch with the respective brand of the product.
– Planetdsg helps by facilitating the warranty but the final call on acceptance of the claims is at the sole discretion of the brand or it’s official representative. Planetdsg take no responsibility for the rejected claims.
– The items on stock clearance, festive sale are not applicable for warranty no exchange no refund. (Stock Clearance note is mentioned on product page for such items)
For assistance in claiming warranty, please write to us on orders@planetdsg.com

Warranty Policy :

For the Warranty Claim form click Below :

https://mototorque.in/pages/warranty

Warranty Policy :

FuelX and PowerTRONIC is built to last: all leads and connectors are protected against reverse voltage, short circuits and mechanical shocks. Only high-quality components have been used, and the epoxy layer construction gives extreme protection to the internal parts from shocks, vibrations and water. To ensure trouble-free operation from the start, all units have been extensively tested. For this reason, please make sure you follow the installation steps properly and refer to the troubleshooting guide if you encounter a problem.

FuelX is covered by a 24 months replacement warranty from the date of purchase for Indian customers, and 12 Months for rest of the world. FuelX Handlebar Map Switch comes with 6 months warranty.

PowerTRONIC is covered by a 12 months replacement warranty from the date of purchase. PowerTRONIC Handlebar Map Switch comes with 6 months warranty. PowerTRONIC Quickshifter comes with no warranty unless manufacturing defeat and dead on arrival 

The warranty is for the product workmanship only from the date of purchase.
Claims are applicable only with a valid invoice (including product name, dealer’s name) along with this warranty card.
Read the instructions thoroughly before proceeding with the installation. To be installed by professionals
The warranty will not be applicable if –

The serial number on the product and the warranty card have been lost altered and made illegible.
The product or any component has been tampered with or found any self-repair attempts.
The product has been improperly installed.
Warranty will be applicable to the first/orginal owner, warranty will not be transferred to subsequent owners.
Failure or damage is due to external events such as accidents, fire, natural calamities, civil unrest, wrong voltage, etc.
Physical damage, water damage and damage due to external events.
The product is meant for closed-circuit use, the warranty will be void automatically in case of street use.
The warranty does not apply to the engine or any other accessories.
The warranty does not cover product software, firmware, and calibration upgrades.
The warranty does not cover periodic maintenance or replacement of parts due to normal wear and tear.
In case of a manufacturing defect, the company will be the sole decision-maker.
Warranty is not valid, unless, duly filled and stamped by the dealer.
Any product spare parts replaced during the warranty period becomes property of Race Dynamics.
Race Dynamics is not responsible for the loss of property, vehicle, and life.
Please note all states and union territories have their own laws and rules for adhering to road speed for vehicles. Vehicles found to be traveling more than specified road speed attract penalties/fines/confiscations/impounding of the vehicle.
The customer fully understands, comprehends, and has taken conscious decisions regarding the product that has been installed in the vehicle.
The customer will not hold legal or otherwise Race Dynamics India Pvt. Ltd./Dealer/Distributor responsible in any way whatsoever if pulled up/penalized by law authorities for any infringement of the law.
Any disputes out of this which cannot be amicably settled between the parties, such cases will be referred to courts of Bangalore jurisdiction only.

For the Warranty Claim form click Below :

Warranty Registration

Warranty Policy :

PowerSports offers a warranty against manufacturing defects on most products. The warranty period will be considered from the date of purchase by the customer. Please find below the warranty period for the various products sold by us.

  • Helmets – 2 yrs 
  • Apparel – 6 months
  • Boots – 6 months
  • Accessories are not covered under warranty.

For Warranty Claim form click Below :

https://powersports.in/pages/warranty-activation

Warranty Policy :

PowerSports offers a warranty against manufacturing defects on most products. The warranty period will be considered from the date of purchase by the customer. Please find below the warranty period for the various products sold by us.

  • Helmets – 2 yrs 
  • Apparel – 6 months
  • Boots – 6 months
  • Accessories are not covered under warranty.

For Warranty Claim form click Below :

https://powersports.in/pages/warranty-activation

Warranty Policy :

PowerSports offers a warranty against manufacturing defects on most products. The warranty period will be considered from the date of purchase by the customer. Please find below the warranty period for the various products sold by us.

  • Helmets – 2 yrs 
  • Apparel – 6 months
  • Boots – 6 months
  • Accessories are not covered under warranty.

For Warranty Claim form click Below :

https://powersports.in/pages/warranty-activation

Warranty Policy :

Ride-on-Air Provides to the original purchaser a 1-year warranty against manufacturing defects if purchased directly from us or an authorized retailer.
The period of warranty shall start from the date of delivery of the product to the customer.
Ride-on-Air Cushion and all its accessories are covered under warranty.
This warranty covers manufacturing defects only, and does not include damage due to punctures, normal wear and tear or misuse.
Failure to comply with the included instructions for the product will void the warranty.
Proof of purchase (Order Number / Invoice copy) is required to utilize the limited warranty provisions.
For a warranty claim, Product must be sent by the customer directly to our Coimbatore facility for inspection. The cost of shipping the product have to be borne by the customer. On inspection, if we find the issue to be a manufacturing defect, we will reimburse the initial shipping cost and ship the repaired/replaced product free of cost back to the customer.
If you have any queries regarding Warranty terms or to initiate a claim – Drop a mail to info@rideonair.in

Repair Policy :
Repairs due to normal wear and tear or punctures will be done at a reasonable charge. You will have to first send an email with pictures so that we can determine if the item can be repaired or not. If it can be repaired, you can send the product to us for a proper inspection and to get a quote for the repair. The shipment costs have to be borne by you. If the charges are acceptable to you, we will then proceed with the repair and will try to get the item back to you as soon as possible. The whole process typically takes about 10-12 days but could be longer during peak season.

 

Warranty Policy :

These warranty terms set out the warranty policy for product(s) manufactured and sold by Tymtix Technologies Private Limited (‘we’, ‘us’, ‘our’) either by itself or through authorized third parties.

1. WHAT IS COVERED UNDER THE WARRANTY?
This warranty extends only to original, unaltered and unmodified Product(s) bearing the trademark or tradename or logo of the Company. In the event it is found that the components of the Product(s) have been altered or modified in any manner, this warranty ceases to be applicable.
Any inherent defect in the hardware and improper workmanship of the Product for a period of 1 year from the date of purchase of the Product(s).

2. WHAT IS NOT COVERED UNDER THE WARRANTY?
This warranty policy is not applicable under the following circumstances:

Any damage caused due to normal wear and tear, improper installation (each time) and/or use of the Product(s) including any deviation from the user manual provided with the Product(s).
Damage caused due to use of any third party component that does not meet with the technical specifications of the Product(s).
The Company does not warrant that the operation of the Product will be uninterrupted or error free.
Product(s) not purchased through Tymtix or any of the authorized third parties.
This warranty does not cover software embedded in the Product and the services provided by the Company.
Damages arising out of use of the Product(s) in a manner which are not prescribed by us.
Damages caused to the Product(s) due to accident, fire, flood, earthquake and other force majeure events.

3. HOW DO I OBTAIN WARRANTY SERVICE?
You must get your Product(s) registered through your registered account on our Website and fill out a warranty form available there. You may contact our customer care executives on support@tymtix.com for specific instructions. Please note that you must produce proof of purchase of the Product(s). A proof of purchase may include a dated sales receipt from the Company or a dated official email confirming the purchase and shipment of the Product(s) or an order number that could be referred to, in the Website.
We have a reverse pick up facility. However, this option is not applicable to every area. In the event the pick up facility is not available in your area, you may return the Product(s) to

Customer Support
Tymtix Technologies Pvt. Ltd
Gopalan Signature Tower
2nd Floor, #6, Old Madras Road,
Nagavarapalya, C.V.Raman Nagar Post,
Bengaluru, KAR 560093

Please note that our in-house product assessment team will review the defective Product(s) and determine if the complaint raised in relation to the Product(s) is covered under our warranty terms. The decision of our in house product assessment team is final and binding.
The benefits of this warranty service are only applicable to the original purchasers of the Product(s) and are non-transferable. Our warranty terms are three tiered, in order of priority as enumerated: (i) Repair or Service of the Product(s); (ii) Return and Replacement of the Product(s); and (iii) Refund for the purchased Product(s). Please refer to our return policy here www.tymtix.com/refund-policy

4. LIMITATION OF OUR LIABILITY
We and our affiliates, suppliers and agents’ maximum liability pursuant to this warranty policy is limited to the purchase price you paid for the Product(s). Neither are we nor our partners, affiliates, directors or employees are liable for any event beyond our control.

5. GOVERNING LAW & JURISDICTIO
These warranty terms shall be subject to all applicable laws of India. The Courts at Bangalore, India shall have exclusive jurisdiction over all or any disputes arising out of these warranty terms.

6. DISCLAIMER
Please note that we do not make any warranty as to the completeness, quality, timeline, for delivery of our Product(s) under these warranty terms. Further, we disclaim any/all liabilities for damages arising out of improper use, misuse, abuse or any damages caused due to the normal wear and tear of the Product(s), earthquake, floods or any other natural calamity or expenses including but not limited to courier charges and legal fees. Notwithstanding the factors mentioned and the time-lines specified herein, our maximum liability under this warranty terrns is limited to the purchase price of the Product(s) paid by you.
Please note that additional terms and conditions may apply to the warranty of the Product(s). You may access the additional terms and conditions at www.tymtix.com/legal

7. CONSENT
By purchasing our product you agree to our warranty terms.

8. CONTACT US
If there are any questions regarding these warranty terms, you may contact us using the information below:

Customer Support
Tymtix Technologies Pvt. Ltd
Gopalan Signature Tower
2nd Floor, #6, Old Madras Road,
Nagavarapalya, C.V.Raman Nagar Post,
Bengaluru, KAR 560093

Warranty Policy :

Axor® provides a 1-year warranty on all helmets against manufacturing defects.
Warranty claims can be made through the authorized reseller/dealer or by emailing the company directly at customercare@axorhelmets.com.
A valid tax invoice issued by an authorized reseller/dealer is required for a warranty claim.
Products purchased under promotions are not covered by the warranty.
Claims without valid invoices will not be considered.
The liability of the company is limited to the repair or replacement of the product.
Warranty claims can be processed by the dealer/reseller or directly with the company.
The company has the right to reject any claim at its discretion.
Axor does not offer discounts on retail/office purchases.
Products purchased with discounted bills are not eligible for warranty claims/complaints.
Warranty Guidelines for various products are as follows:

What does the warranty cover?

If any defect covered by the limited warranty is detected within 1 year from the date of purchase, Axor shall repair or replace the defective product through its distribution network, after the defect has been verified.

Axor® shall supply all the material and labor deemed reasonably necessary to remedy the reported defect unless the damage falls within the scope of the items listed in the section below titled “EXCLUSIONS AND LIMITATIONS OF WARRANTY”

Limitations of warranty:

An accident or a fall
Any customization or technical modification made by the user (paints, glue, adhesives, screws, etc)
Application of/contact with harmful chemical products (including methylated spirits on the visor treatments),or an intense heat source.
Lack of maintenance and care.
Usage under abnormal conditions (eg. underwater)
Paint fades and color degradation due to prolonged exposure to sunlight/UV light. Especially, high–viz colors are prone to faster UV degradation because of their nature.
Damage to paint due to usage.
Aging/damage/cracks of inner fabrics/liner due to usage.
Damage to inner fabrics due to contact with water.
Helmet beading coming off due to usage.
Scratching and marks on the visor & external parts.
Damage to the UV coating on the visor due to usage.
Color chipping on the eps.
Helmet Accessories are not covered under warranty.
Also, subjective concerns related to the use of helmets such as comfort, size, wind noise, whistling noise, padding noise, aerodynamics, fit, etc will not be considered defects under warranty.

Cosmetic Damages:

Axor® makes all efforts to supply its re-sellers with only quality finished products. However, due to market conditions, products at reseller outlets may sometimes suffer minor cosmetic damage. This kind of damage is not a manufacturing defect and is not covered under warranty. Customers are therefore advised to check the products thoroughly at the time of purchase at the sales point. Axor® cannot be held responsible for cosmetic damages found after the purchase.

 

Warranty Policy :

Got a defective piece of gear or damaged it in an accident ? Fret not, we have got you covered.

Due to supply challenges and increased demand if your item is deemed replaced under warranty, we may not be able to immediately replace your item with an exact product. Please be patient as we resolve these issues.

Terms
Every product from Solace has a specific warranty period; mentioned in the “warranty” tab of the product page on our website.

Warranty will be applicable only for products purchased at full printed MRP from our store (offline and online) or from an authorised Solace Gears Dealership. To view the list of our dealers, please visit Dealer Locator on our website.

Warranty is only applicable to the original buyer of the product. It is not transferable.

The customer has to raise the warranty claim request by filling the Warranty Claims form with pictures of the issue and the purchase invoice. You can also contact your purchasing Solace Gears dealer, and they can provide you with additional information.  They will also further assess the situation, and can file a claim on your behalf. We shall get in touch with you if we need more details.

While we will try our best to resolve the issues to your satisfaction, we retain the right to reject any claim at our discretion.

If the product is covered by warranty, we will ship the replacement product to you, or if the same product is unavailable, a product of equivalent value after conferring with you.

Warranty claims received after the expiry of the warranty period will be automatically rejected.

The warranty specifically covers only manufacturing or workmanship defects. It does not cover damage caused by rips, tears, cuts, burns, abrasion, user errors, wear and tear, improper care, mishandling, misuse, neglect, unauthorized alterations/repairs, accidental damage or the degradation of the materials that occurs after use.

The following will void the warranty of the product even if the issue is unrelated to these damages:

– Rips, tears, cuts, punctures

– Burns, abrasions

– Accidental damage, crashes

– Improper Care, negligence

– Normal wear and tear#

– Damages caused by prolonged exposure to light (e.g. fading of colour) and/or heat sources 

– Modifications, alterations

– Damages caused by factors/events outside Solace’s control (e.g. natural disasters) 

– Use other than the product’s intended purpose

The warranty excludes loss, damage cost or expense of whatsoever nature, to personal property, user or third parties; directly or indirectly caused by, resulting from or in connection with any manufacturing defect in the product. In the case of warranty claims accepted by Solace, our liability is limited only to repair/replacement of the product or compensation for the original MRP of the product. 

The customer is required to ship the product back to us on the address that we provide. The cost of returning the goods will be borne by the customer. We will not be responsible for any damage, delay or loss of the product in transit from the customer’s address to our warehouse. Once the warranty product has been delivered to our warehouse and verified against the images shared by the customer at the time of submitting the warranty claim; we will, at our discretion, either repair or replace the product. The cost of shipping the repaired/replaced product back to the customer will be borne by us.

In the case that a warranty claim is accepted for replacement, but the product is not in stock, the customer will have the option to choose between store credit or alternate replacement of the same or higher value, wherein the difference has to be borne by the customer in case of a higher value product. A store credit will be valid for 6 months from the date of issue and redeemable only at solacegears.com. Solace retains the right to offer an alternate replacement. The customer can also wait for the product to be restocked, which needs to be communicated by the customer to us, via email. No refund will be issued in the case of an accepted warranty claim.

Please wash and dry your garment before sending it in

– This will avoid a RS. 200 cleaning fee and up to a 4 business day delay in processing required prior to the evaluation and to insure the health and safety of our employees. Please follow the care instructions on the inside tag. Care instructions are also available on our website.

Processing time
      For cases covered by warranty, normal processing time is about 5-business days once we receive the item. During our peak seasons the process time might be longer.
If the product is a non-warranty repair (customer paid repair), the typical processing time is 10 business days. Pricing varies – after your product is assessed, we will contact you with a quote and request that you approve the charges. The 10-day processing time goes into effect once we have your approval. Keep in mind if your product has to be washed and dried it could cause a delay of up to 4 business days.

Products distributed by Solace on behalf of another manufacturer are subject to that manufacturer’s warranty. For all 3rd party products, we shall facilitate a return/replacement/exchange solely on the discretion of the manufacturer/distributor/reseller. Email or call us for the relevant party’s contact information to assist with your claim. Please note that some manufacturers/distributors/resellers will require a proof of purchase to initiate the warranty claim.

*what is normal wear and tear? This is normal and unavoidable aging caused by regular use. No matter how careful you are with your product, your Solace product will wear and get older with use. Examples of normal wear and tear (which are excluded from the warranty) are wear marks from rubbing on points of a motorcycle, general deterioration of the materials and fabrics after repetitive motion over time and fading of the colour.

REPAIR VS REPLACE

If a manufacturing or material defect is found, we will first repair the item to factory level quality. This is how the repair vs replace decision is made:

Our first option will be to repair the item, free of charge. Repaired items will be subject to available parts. We will do our best to match colours and styles, but we cannot guarantee that you will receive the exact product back.

If the product is not repairable, or if the cost of repairing the item exceeds the cost of a new one, we will replace it – at our discretion.

Fabrics fade, zippers get stuck, plastic fittings break – a few things that could happen with usage. We believe in extending the life of our products so that we use lesser natural resources and you get more bang for your buck. In line with this, we offer a lifetime repair service for our apparels and luggage. Head over to our repair policy for more details.

For Warranty Claim form click Below :

Claim Warranty

Returns and Replacement Policy

In order to be eligible for a refund, the product has to be returned within 15 calendar days of their purchase. The product must be in the same condition as you receive it and undamaged in any way.

You can email the brand at info@inline4.in or call us at 9035974769 we will collect the necessary information to process the refund to their bank account within 5 days of the product being reached to us.

Returns and Replacement Policy

In order to be eligible for a refund, the product has to be returned within 15 calendar days of their purchase. The product must be in the same condition as you receive it and undamaged in any way.

You can email the brand at

E-Mail : customer.service@grandpitstop.com

Contact : +91 9310369886 , +91 8384057835

 

Warranty :

All our products come with a 6 months warranty period against any manufacturing defects. 
Shipping for returns:

  • In case of returns (according to our return policy) the customer can re-pack the items properly & sent it back to us. On request GTHouse can also arrange for pickup.

Return Policy:

  • We believe you had options but you chose us over the others. We thank you for that & we are thrilled to be your choice. Likewise, we believe you have a right to be thrilled with your purchase.

If for any reason you are not happy with the quality of the product you have purchased – either on account of defective material or manufacturing issue, you can return the product, unused and in its original packing, with a proof of purchase, within 7 days of purchase us. Please do get in touch with us before sending your product over. Once we receive the product back safely in our hands and we’re convinced the product has not been used the refund process will be initiated.

Warranty :

Once a product is shipped Route95 Motorcycle Supply Co. will not entertain a request for Exchange & Returns of goods purchased.
If your product that is found to be damaged or faulty within 7 days of it arriving with the customer will be directly replaced once the item in question has been returned to us. (Please refer to Warranty & Support for more details
Warranty & Support

As a sign of commitment to our customers, we at Route95 Motorcycle Supply Co. provide a warranty against manufacturing defects on most of the items we sell.

The warranty is valid for six months from the date of purchase for R95 Helmet Bluetooth Headset and all GUB mobile holders (excluding GUB silicon grip).
The warranty is valid for 3-years from the date of purchase for FuelFriend 1.5L & 2.0L fuel canisters (cans only)
Please remember that the warranty specifically covers manufacturing defects only. It does not cover damage caused by improper care, mishandling, misuse, neglect, unauthorized alterations / repairs / modifications, accidental damage, or the natural wear and tear of materials & components that occurs
after extended use & exposure to environment. The tax invoice of the product issued by an authorized reseller/dealer MUST accompany the warranty claim. Claims without valid invoices will not be entertained. This warranty also excludes all claims to any incidental or consequential loss to personal

property. Please note that the warranty applies only to the original customer. Our aim is to examine each claim on an individual basis and work with the customer towards resolving the claim in a mutually satisfactory manner. Any item that is found to be damaged or faulty within 7 days of it arriving with the customer will be directly replaced once the item in question has been returned to us. The charges to return the product to us will be borne by Route95 Motorcycle Supply Co. Should a product develop a fault and become defective outside of the first 7 days of receipt of goods and is still

under warranty, the item will need to be returned to us by the customer at their own expense. We will review the warranty claim and get back to you with the way- ahead. After inspecting the product and confirming the defect, we will, at our discretion, either repair or replace your product free of charge or any charges if applicable will be communicated directly before proceeding with the repair. If your product is no longer available, we will replace it (after confirming with you) with a similar product of equal value. There will be no reimbursement or refund. Products repaired or replaced under warranty will be shipped free of charge.

Please note: Warranty Claims on any of our Products will be honoured only if purchased from our Authorized Dealers

Brand Website Link is Below:-

https://route95moto.com/warranty-support-policy/

Warranty Policy :

Each product from Rynox has a specific warranty period. The specific warranty period for a product is mentioned in the “Warranty” drop-down under the “Product Details” section on the product page on rynoxgear.com.
Warranty is applicable only on products purchased at full printed MRP; from a Rynox Exclusive Store, a Rynox Authorised Dealership, a Rynox Authorised Online Reseller or from rynoxgear.com. To see the full list of authorised sellers, visit the Store Locator on rynoxgear.com.
A valid warranty claim can be successfully initiated only by filling in and submitting the “Warranty Claim” form on rynoxgear.com, before the expiry of the specific warranty period of the product for which the warranty is to be claimed. The customer needs to submit clear images of the product on which the warranty is being claimed, and a valid and original tax invoice of the product, meeting the criteria listed here. Warranty claims not meeting any one or more of the criteria listed here and/or warranty claims made after the expiry of the warranty period will be automatically rejected.
The warranty specifically covers only manufacturing defects. It does not cover damage caused by wear and tear, improper care, user errors, mishandling, misuse, neglect, unauthorized alterations/repairs, any customisation or personalisation, accidental damage or the degradation of the materials that occur after use.
The warranty excludes loss, damage cost or expense of whatsoever nature, to personal property, the user or third parties; directly or indirectly caused by, resulting from or in connection with any manufacturing defect in the product. In the case of warranty claims accepted by Rynox, the liability of Rynox is limited only to repairing the product or offering store credit for the original MRP of the product.
For valid warranty claims accepted by us, we will attempt to arrange a reverse pickup of the product from the customer’s registered address. Once the product is received at our facility, if it passes the physical verification and if the warranty claim is finally accepted; we will, at our discretion, either repair the product or offer store credit for the original MRP of the product as reflected in the purchase invoice submitted by the customer at the time of submitting the warranty claim. In case the product is repaired, the cost of shipping the repaired product back to the customer will be borne by Rynox.
For valid warranty claims accepted by us, if we’re unable to arrange a reverse pickup of the product from the customer’s registered address, we’ll request the customer to ship the product to our facility. Once the product is received at our facility, if it passes the physical verification and if the warranty claim is finally accepted by us; we will compensate the customer for the courier charges incurred by them to ship the product back to our facility, in the form of online store credit redeemable on rynoxgear.com. This compensation will be on actuals, based on the value of the courier invoice to be submitted by the customer, up to a maximum amount defined by us in advance. Rynox will not be responsible for any damage, delay or loss of the product in transit from the customer’s address to our central warehousing facility.
A warranty claim is finally accepted only after the product on which the customer has claimed warranty is received at our facility and only if that product passes the physical verification by our Quality Check team to confirm that the claimed affected area is a manufacturing defect. If the product received at our facility does not pass the physical verification by our Quality Check team, or if it does not match the images shared by the customer at the time of submitting the Warranty Claim, we retain the right to reject the warranty claim and send the same product back to the customer.
For all warranty claims that are accepted by us, our first priority will be to check if the product can be repaired. If our factory repairs team deems that the product can be safely and satisfactorily repaired without jeopardising the structural integrity of the product; we shall thus repair the product and then ship the repaired product back to you.
For all warranty claims that are accepted by us, if and only if our factory repairs team deems that the product can not be safely and satisfactorily repaired, we will offer store credit for the original MRP of the product as reflected in the purchase invoice submitted by the customer at the time of submitting the warranty claim. The customer can use the store credit to buy any one or more products in a single transaction, up to 6 months from the date of issue, only on rynoxgear.com. No cash refund will be issued in the case of an accepted warranty claim. For products purchased using the store credit code, the warranty period will be limited to the warranty period from the date of the original purchase of the product against which the store credit code was given.
By buying a Rynox product, the customer agrees to the terms and conditions of the warranty policy of Rynox.
This warranty policy is subject to change without prior notice.

For Warranty Claim form click Below :

https://rynoxgear.com/pages/rynox-customer-support-product-support-warranty-claim-form

 

 

Warranty :

All our products come with a 6 months warranty period against any manufacturing defects. 
Shipping for returns:

  • In case of returns (according to our return policy) the customer can re-pack the items properly & sent it back to us. On request GTHouse can also arrange for pickup.

Return Policy:

  • We believe you had options but you chose us over the others. We thank you for that & we are thrilled to be your choice. Likewise, we believe you have a right to be thrilled with your purchase.

If for any reason you are not happy with the quality of the product you have purchased – either on account of defective material or manufacturing issue, you can return the product, unused and in its original packing, with a proof of purchase, within 7 days of purchase us. Please do get in touch with us before sending your product over. Once we receive the product back safely in our hands and we’re convinced the product has not been used the refund process will be initiated.

Warranty :

All our products come with a 6 months warranty period against any manufacturing defects. 
Shipping for returns:

  • In case of returns (according to our return policy) the customer can re-pack the items properly & sent it back to us. On request GTHouse can also arrange for pickup.

Return Policy:

  • We believe you had options but you chose us over the others. We thank you for that & we are thrilled to be your choice. Likewise, we believe you have a right to be thrilled with your purchase.

If for any reason you are not happy with the quality of the product you have purchased – either on account of defective material or manufacturing issue, you can return the product, unused and in its original packing, with a proof of purchase, within 7 days of purchase us. Please do get in touch with us before sending your product over. Once we receive the product back safely in our hands and we’re convinced the product has not been used the refund process will be initiated.

Warranty Policy :

WHAT DOES IT ENTAIL?
The ViaTerra Gloves & Apparel warranty covers the original owner of the product against defects in materials and workmanship only. If the product fails due to a manufacturing or material defect, ViaTerra will first attempt to repair it. If repair is not possible, the company will replace the product with a similar one at their discretion.

This warranty does not cover damage caused by normal wear & tear, accidents, improper use, or the natural breakdown of colors and materials over time. Fitment and comfort are subjective matters that are not covered under the warranty. The customer is strongly advised to carefully consider these factors before making a purchase and refer to the fitment instructions and video provided by ViaTerra.

Fading of fabrics, degradation of plastic fittings/ velcro and leather can occur due to environmental factors such as exposure to moisture, sunlight/UV, etc. Zippers can get stuck due to dirt and the company recommends regular cleaning and lubrication to ensure their longevity. Any incidental or consequential loss to personal property is not covered under the warranty.

Please note that only purchases made directly from ViaTerra’s website or authorized dealers will be considered for warranty coverage. Additional shipping charges apply for international customers. If not registered on website for warranty, proof of purchase, such as a tax invoice with the date of purchase from an authorized dealer or an order number for purchases made on the website, is required.

WHAT IS THE PROCESS?
1) Contact ViaTerra by sending an email to contactus@viaterragear.com with a detailed explanation of the issue and supporting images from multiple angles and zoom lengths.

2) The company will review the information and determine if the issue is covered under warranty.

3) If the issue is covered under warranty, ViaTerra will take care of everything! We’ll arrange for a courier pickup and provide you with the necessary labels. All you need to do is pack the item securely, affix labels and have it ready for collection when the courier arrives.

4) If your pincode isn’t serviced by our courier partner, simply send the item(s) to us via a local courier and we’ll reimburse you up to Rs. 200 in-store credit for your next purchase! This credit will be valid for 6 months, so you can use it whenever you’re ready to make your next purchase with us.

5) The customer will receive confirmation on their warranty claim and either a repair or replacement will be offered at the company’s discretion.

6) If the product is not covered under warranty, ViaTerra will offer to repair the product at a fair cost if possible.

For Warranty Click Below :

https://viaterragear.com/pages/warranty-returns-exchange

 

Warranty Policy :

Note: In order to safeguard your privacy, we will only be able to respond to emails / messages that originate from your registered email ID / phone number.

Our first priority is your 100% satisfaction with any Outdoor Travel Gear (OTG) purchase. However if you are not satisfied with your purchase due to any of the following reasons, you can return the product by various shipping companies through surface to the following address:

Outdoor Travel & Sports Gear Pvt. Ltd.
D-5, Unit # 131, Bhumi World Industrial Park,
Village Pimplas, Bhiwandi 421302
Thane, Maharashtra, India
Phone: +91 – 76660 76274

Not 100% Satisfied with the Purchase / Wish to Return the Order
If you are not 100% satisfied with your purchase OR simply wish to exchange or return the order, due to any reason whatsoever, that you placed on OutdoorTravelGear.com, then kindly send us an email on care@outdoortravelgear.com within 4 days from when you receive the product/s with the proof of purchase and we will Exchange the item in question or provide a Refund, after deducting a CANCELLATION FEE, which is calculated as Shipping Cost (At Actuals) + Administration Fee (5% of the Total Order Value), as applicable, depending on Outdoor Travel Gear’s consent. Also you must note, under that circumstance, return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition. The refund will be initiated once we receive the product. We will provide your refund using the same method of payment that you used to purchase the item. It is to be noted that OutdoorTravelGear.com has discretionary right to accept or reject the return. The same will be documented in an email and communicated to you within 7 days of your request to return the product.

PLEASE NOTE – Exceptions / Rules:
All products bought from OPEN BOX BARGAINS, or a Discount, Annual Sale, Flash Sale and / or at a price below the MRP, will not be eligible for return OR for warranty claim of the product/s that you have purchased from OutdoorTravelGear.com 

Incorrect Size
Exchange of product due to incorrect size has to be returned to us within 7 days from the day you receive the product/s, with the proof of purchase and the product. If the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition, we would be more than happy to help the customer with an appropriate size in the same product, provided the size required by the customer is available in stock.

PLEASE NOTE Exceptions / Rules:Replacement for products is subject to inspection and checking by OTG team.
Damages due to neglect, improper usage or application will not be eligible for Exchange or Returns.
Return of products will be accepted only if the products are returned within 7 days from the date of purchase in an unused, unwashed, undamaged and saleable condition with the tags intact and in their original packaging.
Please note that the Cash on Delivery convenience charge and the shipping charge would not be included in the refund value of your order as these are non-refundable charges.

Defective products “Not under Warranty by the Brand”
We strive to sell 100% genuine and quality products. However, if the product you purchase has a manufacturing defects or develops a defect while in use, for which the Brand does not provide warranty, we regret to inform that we will not be able to do anything in that situation. You can get in touch with the Brand directly for the same.

If we offer you a replacement for the defective product and for whatever reason you do not want the replacement product and want to cancel the order, then we will refund the amount after deducting 5% of total order amount as cancellation charges + shipping cost (at actuals).

 

Defective products “Under Warranty by the Brand”
If the product you purchase has a manufacturing defect for which the Brand does provide warranty, we request you to kindly email us an explanation and an image of the defect on care@outdoortravelgear.com, within 15 days from the time of purchase, with the proof of purchase. Once our team approves the “Return”, you may ship the product to the address mentioned above. The product will undergo for tests to justify the defect and then our team will get in touch with you depending on the test result. After consulting with the brand and examining the test results, the product may be replaced or repaired or returned back to the customer depending on what the brand decides or the test results suggest. We assure you that if the manufacturing defect is genuine, we would be more than happy to help you with a refund or a new product.

If we offer you a replacement for the defective product and for any reason you do not want the replacement product and want to cancel the order, then we will refund the amount after deducting 5% of total order amount as cancellation charges + shipping cost (at actuals).

For Warranty Claim form click Below :

https://www.outdoortravelgear.com/pages/exchange-and-warranty

Warranty Policy :

All Dirtsack products, excluding hard luggage, are covered by an Industry First 5 years Limited Liability Warranty. We stand tall behind the renowned quality and craftsmanship we’re known for.  Being riders, we also appreciate the unpredictability of terrain and conditions on rides and the toll they take on man machinery and equipment. If a Dirtsack reaches you with a defect in materials or workmanship we will repair or replace the bag at our discretion. We do not cover Damages resulting from misuse, abuse, negligence and normal wear and tear in the course of use. Cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics) we look at with scorn…a little grease or engine oil never bothered a biker! Any damage to the contents of a bag or loss of the same, loss of time, or similar expenses is not covered. All material used on your Dirtsack, be it fabric, webbing, plastic components etc., will deteriorate with age and prolonged use. Any damage resulting from the same is not covered under warranty. Not sure if you fit the bill? Have the bag inspected by the dealer you bought it from or send us a couple of pictures.

 

WARRANTY POLICY DETAILS
If your bag qualifies for repair/replacement under warranty, all you need to do is to get it to us – postage paid by you. Once the product is received along with proof of purchase, we will evaluate the claim asap. If the claim meets our guidelines, we will replace or repair your product at our discretion. In case a product is out of stock or in production, we may recommend a similar product as a replacement. When sending your bag to us for a warranty claim we recommend using a reputed courier service that provides a secure tracking number and door delivery. Once your bag is safely in our hands the warranty process will begin. We have a formidable reputation for providing service beyond customer expectations, we are riders and take pride in what we do. We promise to be fair and prompt regarding warranty matters.

 

CONTACT INFORMATION
Questions about the Warranty, Shipping & Refunds should be sent to us at support@dirtsack.in

Warranty Policy :

For click Below :

https://www.liqui-moly.com/en/

 

Warranty Policy :

1. Definition:
Product(s)means all the products which are sold by Studds Accessories Limited (‘STUDDS’) online at https://shop.studds.com.
Warrantymeans and is limited for repair or rework on the Product resulting only out of Manufacturing Defect(s), subject to exclusions stated in this policy. 
Manufacturing Defect(s)means any fault(s) or defect in materials or workmanship that manifests itself in the Product(s) during the Warranty Period.
Purchasermeans any person who accepts the offer for sale by STUDDS by placing its order on this website.
2.General guidelines:
STUDDS warrants the Product(s) contained in the original packaging against any Manufacturing Defects for a period of 1 (one) year from the date of original date of purchase by the Purchaser from this website. (‘Warranty Period’)

Product(s) that are not purchased from https://shop.studds.com will not be eligible for a warranty claim under this policy. The purchaser shall contact the dealer with respect of all such warranty claims.

To be able to enjoy the 1-year warranty, the Purchaser shall submit the claim along with pictures and videos (as per STUDDS requirement) of Product(s) clearly depicting the Manufacturing Defect along with the tax invoice issued by STUDDS in favour of the Purchaser during the Warranty Period. Any Warranty claim raised by the Purchaser shall be rejected in case the claim is not accompanied with the tax invoice.

All Warranty-related claims should be initiated by the Purchaser by sending an email at customercare@studds.com. Purchaser can also reach out at [0129-42965555] for any assistance regarding their Warranty claim.

During the Warranty Period, if any Manufacturing Defect is found in the Product, STUDDS at its sole discretion can take any one of the following actions:

repair the Product or
replace the Product.
Please note that the Product shall be ordinarily repaired, and replacement shall only be provided in exceptional cases where the Product cannot be repaired.

Procedure of submission of Warranty claim
Submission of claim with Invoice and tax invoice:

The Purchaser shall initiate the Warranty claim by sending an email to customercare@studds.com. The Warranty claim shall be accompanied with tax invoice, photographs and videos (as per STUDDS requirement) of the Product evidencing the Manufacturing Defect in the Product.

Initial Evaluation by STUDDS

After the Purchaser submits its Warranty claim for the Product, STUDDS shall conduct an initial evaluation of the submitted claim within 5 working days. STUDDS, after competition of the initial evaluation, may seek additional details (such as pictures, videos and/ or other relevant information) from the Purchaser. Post completion of initial evaluation of the warranty claim by checking pictures and videos, etc. STUDDS at its own discretion may either initiate pickup of the Product for further evaluation or cancel the claim there itself.

Submission of additional information, if required by STUDDS

The Purchaser shall submit the said information to STUDDS for completion of the evaluation. In case, STUDDS does not receive the said details for a period of more than 7 working days, STUDDS may reject the Warranty claim of the Purchaser and consider the same as abandoned.

Return of Product to STUDDS for further evaluation of claim

In case the physical inspection of the Product is required for evaluation of Warranty claim, the Purchaser should send the Product for physical inspection, the transportation of which will be facilitated by STUDDS. The Purchaser shall ensure that when the Purchaser is returning the Product for the physical inspection or otherwise, it must be returned either its original packaging or in equally protective packaging to the address specified by customer service of STUDDS. Any damage caused to the Product due to improper packaging during transportation will not be accepted by STUDDS. At the time of pick-up, the Purchaser will be provided with acknowledgement of pick up by the company’s logistics partner. The Purchaser should retain the said acknowledgment and quote the same in all his/her future communications with STUDDS in this regard.

Final evaluation by STUDDS

STUDDS shall, on best effort basis, try to complete the evaluation of Warranty claim within a period of 5 working days from the date of receipt of requisite details from the Purchaser or the physical delivery for inspection, as the case may be.

Final decision of STUDDS

After the complete evaluation of the Warranty claim of the Purchaser depending on the decision taken by STUDDS with respect to the acceptance or rejection of Warranty claim, STUDDS will inform the decision to the Purchaser. The decision taken by STUDDS shall be final and binding upon both parties. STUDDS retains the absolute right to accept or reject any Warranty claim at its sole discretion.

In case STUDDS accepts the claim of the Purchaser, STUDDS shall inform its decision of repairing the Product or replacement of the Product.

The repaired or replacement Product will be sent to the Purchaser’s address available on the STUDDS’s record within 15 working days from the date of final decision taken by STUDDS (excluding time taken in transportation for receipt and return of the original Product).

In case STUDDS rejects the warranty claim after final evaluation, STUDDS will return the Product as it is for which transportation will be facilitated by STUDDS.

In the event of repairs of any part (s) of the Product or replacement of the Product, the Warranty will thereafter continue and remain in force only for the unexpired period of the Warranty from the original date of purchase. Moreover, the time taken for repair/ replacement and in transit whether under the Warranty or otherwise shall not be excluded from the Warranty period.

Under no circumstance, Warranty claims shall be extended beyond the coverage stated in this Policy. STUDDS shall not be liable under any circumstances for any indirect, special, incidental, or consequential damage of any kind arising out of the purchase or use of STUDDS’s Product. The Warranty automatically expires after the Warranty Period even if the Product may not be in use for any time for whatever reasons.

3. Exclusions:
STUDDS expects that the Purchaser fully understands his requirement and suitability to select the right Product. This Warranty only covers problems/ defects falling under the category of Manufacturing Defects. STUDDS shall neither be held liable with regard to the Product nor the Purchaser has the right to claim Warranty in any other case. The inclusive list of cases wherein the Warranty claim would not be accepted is as follows:

Product is used in violation of instructions given for usage in the information booklet supplied with the Product.
The batch or serial no. on the product has been altered, removed, or defaced.
The Product is used by the Purchaser in a manner inconsistent with the general use such Product.
Any type of damage including aesthetic or functional caused by the impact due to a fall, accident, or impact of any other kind.
Normal wear and tear of liner and movable parts due to usage.
Application of contact with harmful chemical products (including methylated spirits on the visor treatments), or an intense heat source.
Lack of maintenance and care.
Any damage due to incorrect use, abnormal conditions (e.g. underwater), lack of maintenance or care, corrosion, mishandling, negligence, the ill intention, sabotage, accidental drops, or use by someone other than the actual owner.
In case there are any changes, customization, modifications, technical modification or tampering in/with the Product.
Product is used for the purpose for which it is not intended to be used. Refer Care & Maintenance section on https://shop.studds.com for more details.
Loss of colour/graphics colour, colour chipping or wearing out of the colours/ graphics, peeling of soft matt paint.
Use of or contact with harmful chemical (including methylated spirits on the visor treatments) products or any damage due to abnormal conditions like intense heat source, water etc.
Damage under abnormal conditions like heat, water, exposure to harmful chemicals etc.
Scratches or marks on the visor or on external parts of the Product.
Any damage due to improper or negligent handling or storage of the Product.
Damage is due to lack of necessary maintenance or care of Product.
Subjective concerns related to the use of Product such as comfort, size, whistling noise, wind noise, padding noise, aerodynamics, and fit will not be considered as the defects under warranty.
If the Product is used or washed in a manner that is not appropriate for the Product or nor in line with the instructions/ warnings given in this respect by STUDDS, or not as specified in the reference presentation material, on the tags or the labels.
Damage to paint due to usage.
Ageing/damage/cracks of inner fabrics/liner due to usage.
Damage to inner fabrics due to contact with water.
Helmet beading coming off due to usage.
The occurrence of any of the aspects referred to above absolves STUDDS of any responsibility

4. Limitation:
THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND STUDDS SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES.

STUDDS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY.

For Warranty Click Below : 

https://shop.studds.com/our-policies/#warranty-policy

Warranty Policy :

OUR BELIEF
It’s our mission to make the best things. Not good, not great, but literally the best products in their respective categories. It is also our mission to not create any unnecessary waste. When you spend your hard-earned money on our gear, you can do so knowing it will remain fully-functional and defect-free. You can also be rest assured that we will do everything in our power to keep your product in use and out of a landfill.
 
THE GIST
Our Warranty covers:

Manufacturing defects 
Failures or breakages that render part or all of your product to become non-functional
Warranty Period extends for one year from the date of purchase
 

Our Warranty does not cover:

Cosmetic blemishes, scratches, stains, or wear & tear
Failures or breakages due to misuse, neglect, or intentional damage
Things we don’t manufacture ourselves 
Lost, stolen or missed placed items or parts
 
THE GUARANTEE
If any part of your product becomes non-functioning or defective, we will repair or replace it with a fully-functioning item in the same or better condition if the issue occurs during the warranty period.

Note the “non-functioning or defective” part. This means that the warranty does not cover cosmetic wear that does not affect the safety or function of your product. In our opinion, a little scratch or knick here and there is nothing more than bragging rights that you’ve been having some fun with your gear. But if something breaks due to manufacturer defect or during normal use, don’t worry one bit. We’re behind you all the way.

All warranty replacements are quality-checked and certified to be clean and fully-functioning.

*Standard warranty does not apply to apparel. We guarantee apparel against manufacturing defects, but it is not guaranteed for a lifetime of use.
 
LIABILITY RELEASE
We have designed and built our products to work well with nearly all devices and accessories, and we believe our gear is very safe to use. Carbonado is not liable for damage to cameras, equipment, clothing or anything in your surrounding environment as a result of using them. Carbonado is also not liable for bodily injury to yourself or others as a result of using our stuff, so please listen to your mother and be careful when you’re out there having fun.
 
WARRANTY CLAIMS
Got something that is broken and needs repair or replacement? Just contact us to initiate your warranty claim.
 
THEFT WARRANTY
We won’t replace stolen or lost items, so we recommend insuring your gear. We also reserve the right to change this policy in the future.

Warranty Policy :

Biking Brotherhood provides a 6 Months warranty limited to
Manufacturing Defects only.
Liability is limited to repair or replacement of the product.
Warranty claims can be processed only at our Chennai Service Center.
The company retains the right to reject any claim at its sole discretion.
Products approved for a warranty claim will be repaired or replaced as deemed appropriate by the company. Any replacement done during this period will not prolong the warranty period. In case of replacement of a product, the replacement will be done based on availability and it will be processed once the stock is available.

In case of the model not being available / discontinued, we will replace with an equivalent model. There will be no refunds for non-availability. Please note, if a component is replaced it might not match the original color perfectly.

No Warranty Claim if products are damaged due to below
An accident or a fall
Any customization or modification made by the user.
Lack of maintenance and care.
Usage under abnormal conditions
Paint fade due to prolonged exposure to sunlight/UV light.
Ageing/damage/cracks of inner fabrics/liner due to usage.
Warranty Claim Process:
Send email to support@bikingbrotherhood.com with the email subject “Warranty Claim – Product name”.– Explain in detail the issues & attach the photos of the issues in the product.
Warranty claim MUST be accompanied by the Tax invoice issued by an authorised re-seller/dealer. (Products without valid Tax invoices, not purchased from an authorized reseller/dealer will not be eligible for warranty claim )
Products purchased less than the MRP under offers or discounts will not be covered under warranty.
We will process your email within 3 Working days and reply back. If we give the go ahead for Warranty claim, the customer can ship the product to our Chennai office.
The cost of sending the product is to be borne by the customer. After claim processed, we will ship the repaired/replaced product free of cost back to the customer.

 

Warranty Policy :

1. Warranty on helmets is only against manufacturing defect.

2. Warranty can be claimed only if the customer has registered https://kytindia.com/warranty-registration registration within 2 days of purchase.

3. Purchase has to be made through our authorized dealer only.

4. Helmets purchased on discounts or from an unauthorized dealer will not be eligible for warranty.

5. Warranty cannot be claimed due to the following:

– Color fading issues under circumstances, i.e. exposure to sunlight, rain, UV light.

– Lack of maintenance

– Any physical damages like dropping the helmet etc.

– Using any aftermarket accessories such as Visor, Light attachment, spoiler, stickering or any other customizations.

– Wear & Tear due to regular usage.

– Scratches on visor or helmet, color fading, softening of padding or breakage of any attachment such as nose deflector, ratchet. Scratches on pinlock.

– Color fading/Chipping on the EPS.

– Damaging the EPS while inserting any after market accessories such as Bluetooth device.

– Warranty does not cover eventual personal problems such as comfort, size, aerodynamics, noises, etc.

6. Warranty is limited to repair or replacement, H.O.M Autosolutions will inspect the helmet and will approve or reject the claim. No refunds done for any warranty claim, in case of non-availability of same model/graphics an alternate helmet will be provided.

7. To claim warranty, email has to be sent to info@kytindia.com , with Subject mentioning Warranty claim-Your name. Warranty cannot be claimed on social media platform or WhatsApp.

8. We cannot be held liable for any cosmetic damage the product may have while purchasing. Customers are advised to check the product thoroughly before purchasing.

9. Helmet has to be couriered to the address below, customer will bear the cost of sending the helmet. If warranty is approved helmet will be shipped back to customer free of cost.

10. Presence of mold in the inside of the helmet due to an incorrect storage of the helmet will void the warranty.

11. Warranty is for two years from the date of purchase.

Return Policy :

WHAT IS YOUR RETURN POLICY?
We guarantee our merchandise to be free of manufacturing defects. If an item you have received is defective, we will be glad to assist you with processing a refund. For help with processing your return, please contact our Customer Service team – (US) 1-310-891-0222  / (INT) +011 39-0423-5286 or contact us here.

Please be sure to check the fit and sizing of your product before removing tags. Products returned must have all original tags attached.
Unwashed, unworn, unused merchandise may be returned within 30 days after receipt of product for refund (receipt date of products is determined based on tracking provided by shipping carrier)
Alpinestars will not accept merchandise after 30 days.
Product must be returned within 14 days once the Return Merchandise Authorization (RMA) is issued, and must be returned in original packaging with tags.
Shipping charges will only be refunded if the item you have received is incorrect or damaged.
Refund value is determined by the last retail price of the item.
All merchandise sold on sale is final sale, and cannot be returned unless item received is damaged or incorrect.
Returns will only be accepted with an RMA form.
We do not accept returns or offer refunds on gift certificates (gift certificates do not have a cash value).

If the item you ordered becomes defective from wear and use, please contact – Product / Warranty Support team – (US) 1-310-891-0222 / (INT) +011 39-0423-5286,
or contact us here.

For Return Click Below : 

https://www.alpinestars.com/pages/returns