Refund Policy

Upon receipt of your return, your products will be undergoing a quality check and a refund (after deducting the shipping amount) of the product amount will be issued in terms of a credit voucher redeemable for your future purchase on bikesterglobal.com/shop. Alternatively, you can also opt for a refund to the original mode of payment you used while ordering. Please note that
payment gateway charges mav he applicable if you opt for a refund to your original mode of payment. For all Cash on Deliver orders refunds will be issued as Credit Vouchers redeemable on bikesterglobal.com/shop. Your refund will be initiated by us within 3 business days of receiving the return. Your refund is estimated to be credited in the account used for order payment within 7 business days after initiating the refund.

Products that are not eligible for return:
Bespoke items
Heavy Items: Crash Guard, Saddle Stays and other custom fabricated products
On-sale and discounted items
Pre-ordered/Specialised items
Merchandise and Accessories
Clothing (T-shirt, Innerwear, Base Layers, Balaclava, etc.)
Hazardous Materials
Oil, Cleaners and Lubricants
Flammable Liquids or Gasses

Cancellation Policy:

An easy cancellation process is available for all our esteemed customers. You can cancel your online order before the product has been shipped and your entire order amount will be refunded.
You can cancel an order by contacting our Customer Support via call or Emal
Customer Support Number: +91 8828770798
Customer Support Email: [email protected]

Price Match Guarantee

If you purchase an item on Bikester Global and you find the same product or package for less, on another website within 24 hours of purchase, we’ll give you the difference! Send us an email at [email protected] by entering your details, your order number, the product you are claiming for, and a screenshot of our competitor’s advertised price. Once we verify the lower price is genuine and in stock, we will respond to you by email with details regarding claiming your refund.

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