Frequently Asked Questions

Please read our FAQ before sending us a message.

The delivery charges depend on the product and the delivery address. You can check the delivery charges on the checkout page.

We have Razorpay as our payment gateway and it allows payments methods like credit cards, debit cards, payment wallets, net banking and UPI.

Ideally the delivery takes from 4 to 10 days depending upon the shipping location. Some products are made to order, in such cases, delivery timeline is mentioned in the product description.

Address: Gala 4, Shakti Textile, Chincholi Bunder Rd, next to TATA motors, Malad, Ram Nagar, Malad West, Mumbai, Maharashtra 400064
Location: https://g.co/kgs/5FHyPt

All the financial transactions are redirected to the respective bank pages, hence there is no financial data stored on bikesterglobal.com/shop.

If you do not get a reply to Email within 48 working hours, you can raise a grievance on the below email id. 
atikulla@bikesterglobal.com, hasan@bikesterglobal.com

Yes, you receive a confirmation email on the same email id that is mentioned while placing the order. If in any case you do not receive the email, chances are you must have misspelled your id. In that case, you can write to us on contact@bikesterglobal.com and we’ll make sure to resolve it for you.

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