Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from Bikester Global Shop

The delivery charges depend on the product and the delivery address. You can check the delivery charges on the checkout page.

Which payment methods are accepted?

We have Razorpay as our payment gateway and it allows payments methods like credit cards, debit cards, payment wallets, net banking and UPI.

How long will delivery take?

Ideally the delivery takes from 4 to 10 days depending upon the shipping location. Some products are made to order, in such cases, delivery timeline is mentioned in the product description.

Where is Bikester Global Private Limited located?

Address: House No 657, Gala No 107, Building No A1, Print world Industrial complex, Mankoil Vehele Road, Vehele Village, Next to Volvo service Center, Thane – 421302, Maharashtra.

How secure is shopping in the Online Shop? Is my data protected?

All the financial transactions are redirected to the respective bank pages, hence there is no financial data stored on bikesterglobal.com/shop.

I'm not getting a response to an email/whatsapp, what do I do? (Grievance)

If you do not get a reply to Email within 48 working hours, you can raise a grievance on the below email id. 
Atikulla: [email protected]

Do I receive an order confirmation?

Yes, you receive a confirmation email on the same email id that is mentioned while placing the order. If in any case you do not receive the email, chances are you must have misspelled your id. In that case, you can write to us on [email protected] and we’ll make sure to resolve it for you.

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